🛑 Need to Change or Cancel Your Order?
At Umpass, we know the trail can twist — and sometimes your plans do too. Whether it’s a wrong size or a second thought, we’ve got your back.
We offer free cancellations or order modifications within 24 hours of purchase — no questions asked.
📬 Need a change?
Email [email protected] or reach out via our Contact Us page within 24 hours of placing your order.
After June 16, 2025, your gear will be packed and in prep — at that point, we can’t make changes or cancel the order.
🧭 Double-Check That Shipping Info
Before you hit “Go,” make sure your shipping address is accurate. Orders sent to incorrect or incomplete addresses may be returned — and if they are, you’ll be responsible for any additional shipping charges to resend them.
🗺️ Reach Out — We’re Here to Help
Support is always just a message or call away.
📧 [email protected]
📞 +1 (681) 298-3997
🕘 Available Monday–Friday, 9:00 AM – 6:30 PM EST