About Umpass

Last updated: June 24, 2025

Introduction: Who We Are

Welcome to Umpass – where creativity meets comfort in every thread.

We are a customer-first apparel manufacturer specializing in high-quality T-shirts and hoodies with unique designs inspired by the soulful world of music. Whether you’re a guitarist, pianist, saxophonist, or ukulele enthusiast, our products are crafted with you in mind.

As a made-to-order business, we begin production as soon as an order is confirmed. While each piece is personalized with care, we maintain a ready supply of blank garments in our warehouse located at:

📍 10360 Ivy Hollow Drive, Knoxville, TN 37931, United States

Our Mission: More Than Just Apparel

At Umpass, our mission extends beyond fabric and prints. We are committed to delivering value both materially and spiritually:

  • Materially, by ensuring every garment meets strict quality standards—comfortable, durable, and true to size.
  • Spiritually, by celebrating self-expression, creativity, and the love of music that connects us all.

Every product tells a story, and we’re proud to be part of yours.

Why Choose Umpass?

✅ Designed with Musicians in Mind
Each design is created to resonate with the lifestyle, humor, and passion of those who live and breathe music.

✅ Reliable Manufacturing & Fulfillment
We control every step—from production to shipping—to ensure accuracy, consistency, and speed.

✅ Made to Order, Always in Stock
With a stocked warehouse and an efficient workflow, your order begins its journey promptly after placement.

✅ Customer-Friendly Policies
Enjoy peace of mind with our 180-day return policy, free return shipping for qualified cases, and easy order changes within 24 hours.

✅ Secure Shopping Experience
From encrypted payments to responsive customer support, we’ve built a store that puts your privacy and satisfaction first.

We’re here for every beat of your journey.

Address: 10360 Ivy Hollow Drive, Knoxville, TN 37931, United States Of America
Email: [email protected]
Phone: +1 (681) 298-3997
Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri).

Thank you for making Umpass part of your musical expression. 🎶